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PRIVACY POLICY & DATA PROTECTION REGULATIONS

Effective Date: July 2, 2026

This Privacy Policy applies to the services and website (www.isipl.in) operated by Innospace Infra Private Limited (collectively referred to as "ISIPL", "Company", "we", "us", or "our"). This policy outlines our protocols regarding the collection, use, processing, and disclosure of personal data in compliance with the **Information Technology Act, 2000** of India, the **Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011**, and other applicable global data privacy regulations.

By visiting our website or submitting your details through our project forms, you consent to the collection and use of information in accordance with this policy.


1. INFORMATION CATEGORIES COLLECTED

We collect personal data and non-personal data to provide high-quality civil engineering and interior project execution services.
a. Personal Identifiable Information (PII): This includes your Name, E-Mail address, telephone/mobile number, site/property address, and any specific architectural ideas or fit-out layouts you provide.
b. Technical Data: IP address, browser metadata, operating system type, site navigation history, page visit duration, and session timestamps.

2. LAWFUL PURPOSE OF PROCESSING

We process your personal information under the following legal frameworks:
a. Contractual Necessity: To prepare estimates, manage site evaluations, draft design layouts, and execute agreements.
b. Consent: When you explicitly opt-in to receive corporate newsletters, project design advice, and marketing updates.
c. Legal Obligations: To comply with Indian taxation norms (GST invoices), financial regulations, and statutory audit obligations.

3. REASONABLE SECURITY PRACTICE & COMPLIANCE

We implement industry-standard administrative, physical, and digital protection systems, including secure database protocols, SSL encryption, firewalls, and restricted employee access to safeguard customer project details. In accordance with Section 43A of the Information Technology Act, 2000, we maintain reasonable security practices to prevent unauthorized disclosure, leakage, or hacking of data.

4. DISCLOSURE & THIRD-PARTY SHARING

We do not sell, rent, or trade your PII to third parties. Your data is shared only under strict confidential terms with:
a. Authorized Vendors: Structural engineering subcontractors, material suppliers, and design consultants essential for executing your project.
b. Legal Authorities: When required by law, subpoena, court order, or government audit inspections.

5. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and session logs to maintain user choices, identify system navigation patterns, and track performance indicators. You can disable cookies through your browser preferences, though it may disable certain functions or forms on our website.

6. DATA RETENTION

We store your personal details only as long as necessary to satisfy the purposes described in this policy, including project support, tax reconciliation, and dispute resolution guidelines. When no longer required, data is permanently scrubbed or anonymized.

7. DATA SUBJECT RIGHTS

Under applicable Indian laws, you have the right to request access to your personal details, correct inaccuracies, or request the deletion of your personal data from our operational databases. To exercise these rights, please write to our Grievance Cell.

8. GRIEVANCE CELL & PRIVACY REDRESSAL

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer of ISIPL are published below:
Attn: Grievance Officer
Innospace Infra Private Limited
Office: Sector V, Salt Lake City, Kolkata, West Bengal, India
Email: info@isipl.in